Privacy Policy

1. Introduction

This Privacy Policy explains how L&B Exterior Cleaning ("we", "our", or "us") collects, uses, and protects your personal information when you interact with our website, advertisements, and lead capture forms.

We are committed to protecting your privacy and handling your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information We Collect

When you submit your information through our website or advertisements, we may collect personal information including:

• Your name
• Email address
• Phone number
• Location or address (if provided)
• Any other information you choose to provide through the form

3. How We Use Your Information

We collect this information to:

• Respond to enquiries
• Provide quotes or services
• Communicate with you about your request
• Improve our marketing and services
• Follow up regarding our services

4. Advertising and Lead Forms

When you submit your information through a lead form (such as a Google or social media advertisement), your information is transmitted securely and used only for the purpose of responding to your enquiry or providing the requested service.

5. Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers or partners who assist in operating our business (for example, marketing platforms or CRM systems) and only where necessary to deliver our services.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

7. Access or Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate. To do so, please contact us using the details below.

8. Contact Us

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website.